Privacy Policy & Terms and Condition

3. INFORMATION WE COLLECT

Where we refer to “Personal Information” we mean any information related to a particular individual who we identify (whether directly or indirectly) as a legal or natural person. This includes direct identifiers such as your name, postal address, email address, and mobile number, and also includes all other information which is linked to that information such as your location. Where we refer to “ID” we mean a list of numbers and/or letters (also known as a numeric or alphanumeric string) which we or our service providers may generate and which is used as a means to give you a unique customer or user identifier – it cannot directly identify personally but it may be able to do so where your Personal Information is associated with it.

3.2 INFORMATION YOU PROVIDE US

When You sign-up to avail the Service(s) or stream Content(s) through Amuzi / Amuzi Proindia; or interact with Our customer service; or participate in Our surveys or marketing promotions, We receive and store information about You such as Your name, email address, phone number, Payment Gateway(s) information (e.g. Payment Gateway used by You during sign-up, any free trial that might be offered to You, etc.). In addition, We may also collect Your address, including ZIP Code/ PIN Code if You sign-up from any territory except India and Bangladesh.

We collect this information in a number of ways, including when you enter it while using our Platform, interact with our customer support, or participate in game play events or hosted games on our Platform, surveys, or marketing promotions, prize draws or competitions. In some cases, where you access our Platform service available via mobile devices, Smart TVs or Internet connected TVs or Internet connected devices (“Streaming Devices”) your Streaming Device may store some of your Personal Information in their memory. These Streaming Devices are operated by third parties and these third parties will have their own privacy notices or other policies regarding the handling of Personal Information that they independently collect from such streaming devices. You should carefully read the privacy notice and policies of these streaming devices. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Notice.

3.3. INFORMATION COLLECTED AUTOMATICALLY:

Log Files: We may access, collect, use and store Information, including without limitation, from and about the browser or Device You are using and information about Your browser type, operating system, IP address, network state, Content(s) selection, Content(s) You access/ stream, search queries, downloads, listening/ viewing times, page served, and/ or page viewed. This statistical usage data provides Us with information about the use of Amuzi / Amuzi Proindia, such as how many visitors visit specific Content(s), how long they watch such Content(s), and which hyperlinks, if any, they “click” on. It also provides Us with information about Your interactions with Content(s), as well as advertising and products or services offered through or linked from the Amuzi / Amuzi Proindia.

Location Information: We may access, collect, use and store certain Information about your location, such as your country or address, which you provide either directly or via device geo-location functionalities of Your device. If You access Amuzi / Amuzi Proindia on your mobile device, we may collect Your device’s precise location. We also may derive a general location from device information (such as an IP address, GPS). Your location information is required to ensure compliance with geo-blocked Content and helps us in recommending You, local Content suggestions.

Device Identifiers: We may automatically access, collect, use and store Your IP Address or other unique identifiers (“Device Identifier”) from Your Device(s). A Device Identifier is a number that is automatically assigned to Your Device when You access a website and/ or its servers, and includes ad-IDs (e.g. “Google Advertising ID” on Android devices or “IDFAs” on Apple iOS devices). Our computers can identify Your Device including but not limited to hardware information, mobile network information through Device Identifier. This enables us to offer You experience based on Your Device configuration and/or operating system being used by You and is required to monitor the number of Device allowed under your Membership Plan.

Cookies, Web Beacons, Mobile and Web SDKs: We may also store and use cookies to collect Information and to better understand how You use Amuzi / Amuzi Proindia, how You interact with ads, to monitor web traffic, to customize Content(s) and improve user-experience. We, or Our Third-Party Business Partners, may place cookies or similar files on your Device for security purposes, to collect information enabling digital rights management, to facilitate site navigation and to personalize your experience while visiting Amuzi / Amuzi Proindia.

In addition to cookies, We may also use other technologies like web beacons to collect Your Device information, check whether You have viewed a particular web page, ad, or email message, and determine, among other things, the IP address of Your Device, and Content(s) that were viewed, the date and time when Content(s) were viewed. We may also use or work with third parties including our business partners or service providers who use mobile software development kits (“SDKs”) to collect similar Information(s). To learn more, refer to Cookies and Other Technical Information section of this Privacy Policy.

Billing and Payments: When you purchase a subscription package using one or more of our payment gateway service providers, or any other online or mobile payment services provider we may use (including through any app stores), the following payment information will be collected: your credit/debit card details (number, card expiry date, CVV code) or other bank account details along with the date, time and amount of the transaction payment. This payment information is stored by our payment processors and associated with a merchant name/ID and location which our payment processor gives to us, together with a unique customer ID which we share with them but this payment information is never stored or processed by us. Our payment processors use this payment information to process and facilitate the payment of your subscription fee in order that we may provide you with the service you have requested or to enter into a contract with you to access Amuzi / Amuzi Proindia (in other words to perform the contract). So that we know you have paid your subscription fee our payment processors will send us a unique transaction ID which we associate with your unique customer ID and which we keep for internal accounting purposes because we have a legal obligation to do so. Our payment processors may use third party fraud detection software or providers which analyse your payment information in order to make automated decisions as to whether or not payment from you will be accepted. You have the right to contest any fraud decision made about you and to be given more information about why any such decision was made by contacting us. Where you pay a third party for your subscription package (e.g. an app store like Apple App Store) your payment information is directly collected and controlled by that third party. However, we receive invoice receipts from third parties for your subscription purchase and these receipts are stored by us as we have a legitimate business interest to keep them for internal accounting and tax purposes and to comply with our legal obligation as per any applicable laws including any audits, legal proceedings and/or investigations. Where our payment processors are providing payment processing services to us we put in place appropriate contracts to protect your personal information. For the following aspects of the payment processing our payment processor may act as a controller of your payment information (identified and listed above): providing the payment processing services to you at your request): monitoring, preventing and detecting fraudulent payment transactions, complying with legal or regulatory obligations which apply to the financial services sector and analysing, developing and improving their products and services. Our payment processors have their own privacy policies in place and we recommend you read those policies before you provide your payment information. In order to process any of your customer support queries related to payment processing, our payment processors give us access to the first 6 digits and last 4 digits of your credit/debit card (including any updates) so that we can perform the contract with you and provide you with a quick resolution of your queries. We also use the first 6 digits of your credit/debit card so that, on the basis of our legitimate business interest, we can analyse the most popular card types and issuing banks of our customer base to ensure that we are able to improve our user experience and provide you better service. Our payment processors will also pass us your expiry date after each payment transaction is completed and we will use this to send you an e-mail reminder to update your payment information before your card expires as we believe we have a legitimate interest to make sure your access to Amuzi / Amuzi Proindia is not interrupted, you can still cancel at any time. However, at no point in time do we have access to or store the full credit/debit card number in our systems.

3.4. INFORMATION FROM THIRD PARTIES

3.4.1. We may also receive Information from third parties, including without limitation, Authorised Partners, Third-Party Business Platforms, mobile network carriers, Payment Gateway(s), etc. The nature of Information provided by third parties vary depending upon Your interaction with such third party, and may include:

1. IP Addresses, telephone number, e-mail addresses, device IDs, or other unique identifiers, as well as associated pre-paid promotion, billing, and user interface information, payment processing information.
2. Information about You (whether identifiable, de-identified, or anonymous, and whether collected online or offline) about Your interests, demographic data, purchasing behavior, and Your activities online (such as websites visited and advertisements viewed).
3. Information that enables Us to secure Our systems, prevent fraud, etc

3.4.2. If You opt to provide Your credentials from third-party websites (such as but not limited to Google, Facebook and others), We will have access to certain Information from that site, such as Your name, profile and account information, in accordance with the authorization procedures determined by such third-party website.

3.4.3 Square Circle does not and will not, at any time, request Your sensitive personal data or information (password, financial information such as bank account details, or credit card, or debit card, or other payment instrument details; physical, psychological, and mental health conditions; sexual orientation; medical records and history; biometric information). To review Our security systems, refer Data Security and Retention section of this Privacy Policy.